The Mandarin Oriental opens December 4th in CityCenter. Its small size, 392 rooms and no casino, will likely help the hotel achieve its goal of setting a new standard for service in Las Vegas.
The Las Vegas Sun's article points out that although CityCenter (MGM Mirage and Dubai World) owns the hotel, it will be independently managed by Mandarin Oriental. CityCenter will "stay out of the way", operationally.
Bill Lerner of Union Gaming Group said, "The hotel...might also lure a few customers from the big casino hotels at the high end."
A few questions to start a conversation:
Can Las Vegas support a non-gaming property of the caliber of Mandarin Oriental?
Will MGM really maintain a hands-off approach to operations, or will ultra high rollers become an important customer base causing Mandarin to morph into another luxury casino hotel (without the casino)?
Is Mandarin Oriental in a more rarified atmosphere than Four Seasons, or do both properties compete for the same guests?
The Sun's article is here:
For CityCenter's Non Gaming Mandarin Oriental, Service Is 'Be-All, End-All'