Here are all of our member and editor comments about Imperial Palace.
On October 07 2008, Doug and Christie wrote:
If you plan on being out on the town the IP is the place for you. I have stayed there many times and found it to be accomodating. The location is the best on the strip. Most of the properties that you would want to visit are within a 10 minute walk and if they are not you are only 5 minutes from the monorail. I agree with others and would not eat here, but as far as having a place to sleep, shower, and shave you can not beat the price. why pay 3 times the amount for a room that you will spend a limited amount of time in. If you come to vegas to stay in a room go somewhere else. If you come to vegas to go on the town the IP can not be beat.
On June 20 2008, A Jones wrote:
My husband, my Mother and her friend and two of our sons stayed here in February. My Mother is on oxygen and she has trouble walking long distances, we told them this when we made the reservations. They put all of us, including my Mom, outside by the parking garage. To get to our rooms we had to walk through the hotel to the elevators, go up one floor, then walk to another set of elevators and go down one floor, walk quite a distance through the rest of the hotel to the door that lead outside. When we finaly got to our rooms we thought well ok not too bad, but then we saw the bathrooms. The toilet had a big piece out of the bottom of it with caulking over it and the bathtub looked like it hadn’t been cleaned in a long time with a nice big crack in it. The staff was rude, the noise from the parking garage was unbelievable. We played at Harrah’s and Casino Royale and hated to go back to the rooms. We got free rooms at Casino Royale where we have always stayed before and will stay from now on. We will never come back to this dump again, nor will we give them a dime of our money for the way we were treated. Do not stay here. Beleive me, it just is not worth it.
On October 12 2007, mike_ch wrote:
I stayed here in late July. I was located somewhere near the middle of the property, near the retail row and the exit to Harrah’s and the Monorail. So basically, outside of checking in and out, it was like having a budget room at Harrah’s.
The hallways are a little bit creepy and the elevator waits take forever, but the room itself was a clean, acceptable place to lay down your head for the night. I’m not sure I’d ever gamble in the casino, and I sure as heck would not eat at one of the restaurants here, but if you’re in town for a convention or don’t mind heading to other resorts for everything other than sleeping, this’ll do. Again, I repeat, do NOT try out the amenities here, go directly from your room to somewhere else or suffer the consequences! I have survived many meals at dive hotels like Excalibur, Circus-Circus, and some of the less glamorous downtown properties, but I wouldn’t eat here.
I had a room that had been renovated at some point by Harrah’s ownership. The renovated rooms cost more, but I got a special for $40 a night, which made it competitive with the likes of Excalibur’s old un-remodeled but in a better location and probably a bit cleaner. Note to Harrah’s: If you’re going to renovate a room, how about changing the shower head? It was getting really grungy.
It’s kind of hard to rate the IP because there’s towers all over the place, and some rooms haven’t been as well taken care of as others, but since all I needed was a cheap, clean, secure place to lay down when not hitting the town. With those expectations I got what I wanted, so I’ll go ahead and rate it average.
On October 11 2007, KeviKev wrote:
Location, Location, Location.
The place is a dive, but you’re on the middle of the strip at a low cost.
Love the place, stay there every time I go!
On August 06 2007, Andrew Colton wrote:
Imperial Palace is the worst place I have ever stayed in Las Vegas & I will never stay there again. We were in room 007 and for the 2 days that we were there the entire floor smelled like somebody was smoking weed. After the second day we checked out and told the people at the front desk about the pot smell and how bad the room was & they did not care > The room had this feeling of dirty, dirty, dirty just like the casino did. I have been to Vegas 5 times in the past 2 years and never stayed at Imperial Palace and thought I might give it a chance & WHAT A MAJOR MISTAKE THAT WAS. It was like a RAT maze getting to my room, elevators, esclators around and thru > UP AND DOWN. I hated it. The only other place that is as bad or more dirty than IMPERIAL PALACE IS CIRCUS CIRCUS. Just when are they going to tear that dump down ! WE CHECKED OUT AND WENT OVER TO BALLY’S for the other 2 nights. MY ADVISE NEVER STAY AT IMPERIAL PALACE STAY AT FLAMINGO, BALLY’S, BARBARY COAST, LUXOR, MONTE CARLO.
On August 04 2007, TommiR wrote:
I have read so many different reviews of this hotel. I have stayed there stayed there 3 times and plan to go back in 30 days.
You get what you pay for. This is very affordable and has a GREAT location. The food outlets are not very good. I have only eaten in one and was not happy, plus most of the reviews say the same thing. The good part is you are close to so many other places it really doesn’t matter.
There are lower limit table games here too. The mega-resorts all jack their rates anytime there looks like there is action.
The casino hosts here are very helpful, even save a special room for us (looking right into the pool).
The elevator situation is not good, long lines and you may have to wait at busy times. The elevators int he back of the hotel are less busy but a little walk to get to.
On May 28 2007, Clay wrote:
When will they turn this place into a parking garage for the Venetian? The rooms are inexpensive, but still a rip off. The staff seems to be made up of people on work release programs from the Clark County Jail.
On March 24 2007, Rick Hainer wrote:
Very dissatisfied!! I did not get the rooms I was promised. My rates were not what I was told on the phone when I booked the room. I was told I must have written it down wrong. The only reason I stayed there was they said it would not be a problem getting ajoining rooms, they had lots of them. I needed that because I snore and my wife would sleep better with a door in between. When I checked in they told me they only had a couple rooms that ajoined and no one would tell me that I could get one. I gave them the name of the guy that booked me ( Chris) and they called him and asked him. He said he remembered the booking because of the snoring problem, and that he never said they had ajoining rooms. They had us booked in rooms that were not even close to each other. Room views were of a wall that you could reach out and touch!! If you stuck your head out of the window and looked up you could see sky, but not without sticking your head all of the way out the window. When I complained to the manager, she told me that that was all that was available and that she was sorry. i asked if I could get the one bedroom suit for the same price of the two rooms, (3 night stay) and she said it would be a hundred dollars a night more…of the new rate they were charging me. I also witnessed a manager repromanding an employee in front of everyone telling him she was writting him up for something that I didn’t hear. When she told him it would be on “the new form” he laughed and said do I get a copy of the new form? Her reply was “you don’t have your badge on either, that’s another one”. NOT IMPRESSIVE
On February 21 2007, Stefan wrote:
This is a great place to hang your hat and go out to see the rest of Vegas. I never expected more than what this place offers. It allows you to sleep, get cleaned up and go. The casino for the most part has a friendly staff. Many have worked there for years and I enjoy seeing them. Food places – not so good. Auto museum is good if you are into that sort of thing. I’ve been staying there every trip since I’ve been going (about 10 years) and that will continue until it is shuttered.
On September 27 2006, Rene wrote:
My husband and I have stayed here 3 times and plan on going back in less than 2 weeks. We have found IP to be a great place for the money. Our rooms have always been very clean. However, we have only stayed in the newly renovated rooms. The food is nothing special at any of the restaurants that we have eaten. Again for the money not bad. When we are in Vegas we are on the go constantly and spend very little time in our room. We have also found the comps to be very generous. We are not high rollers but we probably spen $300- $500 a day playing various games each. Not just at our hotel. Anyway I guess what I am saying is we feel the IP is a great place to stay for the buck especially when you consider the location.
On January 24 2006, Ohio_Vegas_Lovers wrote:
This place is a DUMP! Our room smelled funny and the bathroom was nasty (mold around the fixtures crack in the mirror) The staff who took care of room service were bad and lacked attention to detail. Pop machianes worked half the time and the floor was very very noisy. Unless something is done about the quality of the rooms I will never stay there again.
On November 25 2005, RateVegas.com User wrote:
I really enjoy staying at the IP. It’s affordable, great service and caters more to an older crowd. Dealertainers are fun to play BJ with. Embers is fantastic for evening dinning. Cocktail waitresses are always there when I need them. The rooms are not fancy but clean. That is all I care about. For those who complain about no coffee maker or the room is too dark, who cares !! What did you come to Vegas for to read and drink coffee in your room. You can do that at home. I believe the IP lets me enjoy my Vegas vacation to the fullest. Oh,do not forget to see Legends in concert, excellent show with the best Elvis in town.
On October 02 2005, RateVegas.com User wrote:
The elevator situation is horrid.
The standard rooms are very basic. It doesn’t cost that much more to get a nicer room, though (such as a Luv Tub Room or a suite). You get what you pay for.
I did find all of the staff very friendly.
On February 05 2005, RateVegas.com User wrote:
The IP is a very average hotel in a very above average location. There’s nothing wrong with the IP, it just pales in comparison to the properties surrounding it. You’ll find easy access to the best Vegas has to offer.
Get in, get out. If you’re looking for a place to crash, it’ll do. If you’re looking for a place to spend a lot of time, try somewhere else.
On June 18 2004, luvnvegas wrote:
We’ve stayed at IP on a few occasions, each time we had an enjoyable stay. We’ve had strip view and rooms with a balcony overlooking Carnival Court. Our rooms have been decent sized, comfortable and clean. IP location is great, too. The casino can be warm at times, elevators can be slow, and the parking garage is semi-difficult to navigate. Also, it is very easy to get temporarily lost in the back section of the hotel…very confusing! I recommend asking for a room on the strip side of the hotel. IP is a great value.
On March 20 2004, sunny729 wrote:
We did one of those “get a prize for listening to a time share” things and won a 3/2 at the IP. NEVER AGAIN!!! The place has more twist and turns for no good reason. My husband got lost twice in the parking lot. I was afraid to go into the hallways alone. The rooms are Motel 6ish but clean(sorry to the people at Motel 6). The staff SUCKS. I think they are a little pissed at were they are for 8hours a day and they let you know it. The only people that pretented to be nice were the those at the front counter and I think it had to do with the fact they are the closest to the front door and get to see a way out and a little ray of hope. Of course it being a free room we got to enjoy the view of the parking lot and hear each and every car passing in it. If you get one of these rooms and think you hear screaming don’t worry it is just the nightly traffic(that old Ohio Players song “Rollercoaster” still plays in my head). Once our two nights were over I got my husband up at 5:30 am and out by 7am(remember he got lost) and we were happy to pay for a suite at the MGM Grand for the rest of our trip. Free is always nice but sometimes you got to remember…you get what you pay for.
On March 01 2004, bcapps wrote:
elevators very slow or broken,escalators always broken.dealatainers were good and free.tea room good food,room service way to slow.coffee expensive,join the players card club its worth it and free,we ate 4 free meals from the card.good location.staff not friendly,no matter where in the hotel you go.we stayed 2/22/04 to 2/26/04.slots were tight.tables were paying big.for the money its not bad,rooms need updating.
On January 26 2004, nancyt wrote:
The room itself was fine, however when reserving our rooms we asked for 3 together. We were given 2 on the 16th floor and one on the 4th floor. This was changed but not without a problem and the room that was changed was still a very long way away from the other 2 rooms. On our last day our daughter tried to get back into her room for a nap after breakfast because she wasn’t feeling well. Because we had taken her luggage out of the room to prepare for checking out, the staff had cleaned her room and wouldn’t let her in. This was 2 hours before check out time. Adding that to the suggestive comments made to my daughters by some of the dealers while walking through the casino and the poor restaurant service (especially the Burger Palace) I wouldn’t stay there again.
On January 10 2004, khaldane wrote:
Our Room was horrible, bedding was all ripped up, the dresser looked like it was pulled from the dump and slammed into the room, and the smell was horrible. I would NOT recommend this hotel to any of my friends.
On December 01 2003, chadinark wrote:
My girlfriend and I just returned from a stay at the IP from 11/12/03 – 11/16/03. We had a blast! Since we were on somewhat of a budget, this place was just what we needed. We wanted an inexpensive yet clean room that would allow us to walk to most places (thereby saving cab fares, which add up very quickly!). The IP is just about what others on this bulletin board have described  a decent place to clean up and rest your head in a location that canÂt be beat! Stay somewhere else if you are expecting 5-star luxury or have a laundry list of demands.
Like I said, all we wanted was a decent, clean room in the middle of the strip so that most of the places we wanted to visit would be within walking distance, and they were! The IP is directly across from CaesarÂs / Forum Shops, Mirage, and Bellagio. Even a walk to south strip (NYNY, Mandalay, etc.) was no problem at all for us in our comfy running shoes. Going the opposite direction, you can easily access the Venetian, Treasure Island and thereabouts. The Stratosphere is probably a bit too far to walk, though.
We didnÂt do much eating at the IP so I canÂt speak much to that. We did eat some hot dogs and krispy kreme donuts at BettyÂs Diner, which were fine. Casino is average I would say. The Âdealer-tainers were amusing (these are dealers dressed up as movie stars, performers, etc.). Most of our eating and entertainment happened elsewhere.
On the rooms, expect Super-8 to Holiday Inn 3-star type accommodations. To me, location was more important than anything so I wasnÂt too worried about it. For the price, IP is a great deal. Our room was clean and comfy with no noticeable scents; housekeeping was just fine. I never saw anything totally disgusting anywhere in the IP. Service was courteous and more than adequate in my opinion. They allowed us to check-in early, which was convenient. Bell desk was prompt, and in-room check out over their TV system was highly convenient. The TV was a little old looking but we arenÂt going to Vegas to sit in a hotel room and watch TV now, are we??
When we first arrived in our room the water was not working, toilet not flushing, etc. We called the front desk but they were already aware of the situation and it was all working again very shortly. No big deal. That was the only glitch I can think of over our 4 days and it was very minor. A lot of people complain on here about the elevators but for us it was no problem. However, we were probably lucky because our room was in the front tower and was very close to the elevators just off the casino. I suppose it would be more difficult if you were staying in the back of the hotel somewhere. I never noticed the elevators as being slow. Only thing I noticed was that on Saturday night they got very, very full and it was difficult to even get a spot on them. We had to wait once for like 15 minutes just to get a space going down. A tip: get on board even if itÂs going up, at least that way you have a space for the trip back down!
About the music at HarrahÂs, it did not bother us at all. We were prepared for it by reading these reviews and the bell desk also advised us of it. We didnÂt get in until about 2 a.m. each night anyway. The scene out there was actually pretty happening and would be great for a single-and-looking person. We actually thought the music was cool because it was usually disco/dance and got us in the mood to go out every night when we were getting cleaned up! I actually requested strip view because I thought the view and the music would be fun. The balconies are neat because you can step out and get some fresh air and enjoy the view. From our room we could see the volcano at Mirage and the water show at Bellagio.
Again, if you are going to Las Vegas for an ultra-classy room and are trying to get to sleep by 10:00 p.m. every night, you should probably go to Reno or somewhere else instead!! This is Vegas! The people on this bulletin board that have complained so much are probably not the types you would want to go on vacation with anyway!
DonÂt get me wrong, if I had money to blow I would stay somewhere nicer; and the next time we go I hope to be able to afford something a little nicer, but if that is not possible, I would not hesitate for a second to book another room at the IP.
On October 02 2003, lindacruser wrote:
We stayed at IP last Jan and had a wonderful experience, the fine dining the rooms all wonderful !! Very Clean the staff was very helpful. We had leak in our room from the bathroom to the rug and we were switched into another room immediately…we love the luv tub room…after a long day on the strip you climb into this large tub…warning take a while to fill it up !! But is so worth it !!...going again this year and plan to stay in the same room once again…The slot host Bob Cohen is wonderful, very nice gentlemen.
Linda Meyer
On July 02 2003, Paul wrote:
Not a fancy hotel, the rooms are a little worn and pretty tacky and the casino is dingy. But the service is good, the location is great, the price is right and how many hotels in vegas have balconies? (Get one facing the strip, preferably with a view of the fountains at the Bellagio). Stay away from the buffet though.
On June 01 2003, madge62 wrote:
We stayed at this hotel for 2 nights last week (May 23 & 24) and found it to be adequate, but nothing really special. The first floor/casino layout was a little hard to figure out at first but after a few times through to the elevators we knew where we were going. It was certainly a busy casino/hotel but it was over Memorial Day that we were there. The room was fine for our 2 nights but we would probably choose another hotel to stay at next time.
On May 27 2003, wa8ckt wrote:
Have stayed at IP 3 times a year for over 15 years. Rooms clean and service good. Not upscale but great location. Bartenders and staff are friendly. Prices are very reasonable, both for rooms and food. All around good value for a strip location. Comps are fair as we never pay for room or food with our quarter VP play. Children seldom seen at this casino even at the pool. Older crowd seems to be the norm. The car collection is interesting although not as good as it was. Most of the original collection is gone and most are replaced with classic cars that are for sale. Betty’s Diner is a good place to grab a coffee or snack and several restruants on the 5th floor are very good, both price and service. We would recommend the IP to anyone looking for a great location on the strip at a very reasonable price (for a strip hotel). John in Caro
On February 17 2003, RateVegas User wrote:
Date Visited: 02/03 – Good Visit
We arrived and went to check in. We were upgraded to the luv tub room because we were getting married. It was a great room the tub was wonderful. We stayed 7 days and enjoyed every one of them. We will definately stay at the IP again. The staff was friendly and very courteous. The location is the best and for the money well worth it. Other hotels on the strip are fancier but for the money it was and will be again my first choice. If you stay there don’t plan on elegance.. just value and great location.
On February 10 2003, RateVegas User wrote:
Just finished 3 nights here and loved it. People who are complaining about the IP need to realize that they do have the oportunity to pay 3 or 4 times the rate if they choose to and have a status room. Personally for myself the IP was perfect, cause I only spend a small amount of time there. Room was clean, view of strip and elevators were fine. Only complaint was beds were awfully uncomfortable. Nice sport and race book and restaurants were fine, I’ll be staying again soon.
On February 08 2003, RateVegas User wrote:
IP rooms totally fulfilled all our needs. 2 beds, a clean shower, blow dryer and locks on the doors. It takes a few times to remember how to get to your room but…
At night we could stand on our balcony and watch the water show at the Bellagio.
No lines, no problems and we’re returning at the end of this month to stay again.
When reading these editorials remember that more people will complain than compliment.
On February 03 2003, RateVegas User wrote:
I just got back from four days at the IP (Jan. 30 – Feb. 2, 2003). There were no problems whatsoever with the hotel stay. All of the hotel personnel were very helpful and friendly.
The room was not fancy but if I had wanted a suite at the Bellagio, I would have booked one. It was perfectly adequate for the few hours a night I spent there (I didn’t go to Vegas to stay in my hotel room). It was clean and the beds were comfortable, and the location can’t be better.
On January 09 2003, RateVegas User wrote:
This place is a DUMP!! The service is the worst I ever seen!! Yes I meen ever!! This place needs to be torn down.. PLEASE Take my advise Stay Somewere else! I would have paid double to stay else were. But I was conned into this place., And had to live in a rat hole for 4 day’s.. Dont belive what they say or tell you on the phone> Or what you see on the net.. NOT TRUE! The ruined my wedding my vacation and the whole vegas experince! Yes they are on the middle of the strip.. but I would just take a cab from an off the strip hotel.. Or pay a lot more for a good place to stay on the stip! The room smelled so bad it knocked us over when we opened the door.. And they would not even try to make it better with us!! They Just dident CARE!! That the bath tub leaked all over the carpet and the pluming was backed up And NO hot water AND AND AND Dont eat anywere in this place.. If you stay there.. “Your Falt”!! and you will be thinking all the time you are there why you dident listing to me….
Thanks IP for Nothing!!!!!! :O(
On December 01 2002, RateVegas User wrote:
We stayed two nights Nov 22nd & 23rd. The rooms are average. The hotel has an odd layout and it seemed like all of the odd numbered rooms overlooked the parking garage and casino roof. I would not stay there again for this reason alone. The casino is kind of creepy with the dragons on the ceiling and all but that is soon forgotten when you sit down at the tables or slots. We walked around the strip on Saturday night and found most of the other casinos rather empty but when we returned to the IP it was packed, I don’t really know why. Overall we had a good trip but I will be staying at a hotel with a little more character on my next visit.
On July 21 2002, RateVegas User wrote:
What great value we stayed one night a Saturday in Decmeber an paid about $70 for a massive room with a view of Ballys pool. Checkin was quick but getting to the room was not ! The valt parking was full but I guess this was to do with checking in at 9pm on a Saturday night. I would stay here again with no hesitation but would probably pay the extra dollar to go somwhere more up market if I could afford it
On January 19 2002, RateVegas User wrote:
I have stayed at the IP over Christmas for the last six years, and the very least I can say is that it is consistent. Since six years ago, they have replaced the TV sets (no built-in radio any more, alas), and installed a very nice hair dryer. The rooms are clean but a bit spare. The TV automatically returns to the IP advertising channel when you turn it on, very irritating. Good towels for a cut-rate place. They are spare on the amenities. They donï´ provide new bars of soap every day. Overall, a good place to stay if you just want to sleep and shower.
On August 29 2001, RateVegas User wrote:
We enjoyed our stay at the IP. Check in and out was quick and friendly. We didnt stay in our room much, so this place was great just to take a nap and freshen up.
On August 11 2001, RateVegas User wrote:
Great location is what the IP has going for it. Draw a map from your room to the elevators and ice machine (I’m not kidding!) Overall, if you want a decent, cheap room, and want to spend your time gambling, this is a good place to hang your hat.
On July 24 2001, RateVegas User wrote:
We stayed at the IP with a group of 8 friends (all of us early 30’s) from 7/18/01 thru 7/23/01. We checked in on Wednesday afternoon at 6pm with no problem and were in our rooms ten minutes after walking in the door. Friends of ours who arrived later (10pm) were treated to longer lines (ie 20-30min). The rooms were comfortable and clean (comparable to a Holiday Inn). We asked for extra towels and an iron the minute we go in the room and they were delivered ten minutes later. The maid also kept extra towels in our room without asking the rest of the week. Unlike other posts, everything in our room worked fine. We ate (at one time or another) in all of the resturants and found them adequate (We were gambling alot, so we chose to charge most of our meals to the room so they would be comp’d when we left). The casino was nicer than I expected. They had a wide assortment of slots and table games to satisfy anyone. Being a blackjack person, I found that the house rules were not what I preferred (hit on soft 17, no surrender), but that seems to be becomming the norm in Vegas. ((One big note: this is a low roller casino. If you play more than four hours a day and bet an average of $50+ per hand, you will be treated like a high roller. A definite nice change from the bigger casinos.)) As long as you play an average of 4 hours/day and $10+ per hand, the hotel is pretty liberal with its comps. The crowd in the casino ranged from senior citizens during the week to a younger/hipper crowd on the weekend. The casino was extremely busy Friday and Saturday night, but we could still get a table without waiting more than 10 minutes. If you are not playing or choose to sit in a bar, the drink prices are high…..even for Vegas standards. The checkout lines Sunday morning were extremely long (at least 200 people in line), but I used the VIP desk and was done in 5 minutes. I would rate the friendliness of the staff and dealers a 10. Everyone was extremely helpful and nice. Overall…..I would stay at the IP in a heartbeat next time. Good room, great location, good food, friendly staff, and fun casino.
On April 22 2001, RateVegas User wrote:
We LOVE the IP for the location and GREAT service by ALL of their employees.
On April 05 2001, RateVegas User wrote:
We just got back today from our first Vegas trip..and we stayed at the IP..and had no problems..staff was very polite and helpful and the room was sufficient for us..its not the fanciest ..but theres lots worse out there too..we didnt come to Vegas to spend all out time in the room so it wasn’t a top priority to us to get mints on our pillows..lol..we were hardly ever there actually..guess it all depends on what you looking for.
On March 23 2001, RateVegas User wrote:
I don’t like to spend a lot on hotels because I don’t spend much time in the room. And when I do, I am usually asleep. I go cheapo cheapo. Clean bed, clean shower, safe and I’m OK. This hotel is fine by my standards because it is centrally located on the strip, and the rooms are cheap, relatively clean, and safe. They have monsterously long hallways to find your room though. If you want a fancy hotel room, stay elsewhere. If you’re like me- cheapo cheapo on the room, stay here. This hotel is one of the more poorly done themes.
On January 09 2001, RateVegas User wrote:
IP is a great place to stay if all you’re looking for is a place to stay. Cheap rates, good casino, low table limits (I feel like I’m forgetting one… OH YEAH, the cocktail waitresses!!). The location makes up for the average accommodations. If I have to stay on the Strip I stay at the IP.
On December 15 2000, RateVegas User wrote:
On top of everything else in this dump deserving a “1” rating; isn’t this the place the owner was humiliated into stopping his “required staff attendence” on the anniversary of Hitler’s birthday?
On June 13 2000, RateVegas User wrote:
What is the motif of this hotel??? Tiki Room meets Hong Kong perhaps. Rooms are smallish and need to be cleaned (steam cleaned preferably) and mattresses thrown out. Save your money.
On June 11 2000, RateVegas User wrote:
We had a room high up & had a fantastic view facing south. The bathroom was laid out nicely & the service was great.
On June 11 2000, RateVegas User wrote:
We had a room high up & had a fantastic view facing south. The bathroom was laid out nicely & the service was great.
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