More Comments For Mandalay Bay


  • My husband and I just stayed at the Mandalay Bay for a week in late April of 2008. THE NEGATIVES: The check in process was the longest I have ever waited (40 minutes in line, and we were told to come back in an hour for the room, and we arrived early!), the buffet is very average and overpriced with few seats that actually have a bayside view so be sure to ask for a window seat. The buffet has self pay machines with really takes the personal feel out, the restaurants at MB are good but there are no real casual eating places at all! Moving on, the layout is really bad as the self parking is extremely far from the hotel elevators and the casino is not a "fun" enviornment like some places (Mirage). We were astonished to find out that at such a high priced resort they actually charge you for high-speed internet access and is $14/day! THE POSITIVES: The Beach area is a lot of fun with good sized waves and plenty of sexy people, the lazy river is much better than I had thought it would be, and the overall relaxation at the beach area is great. I also really liked the Beachside Bar and Grill which had amazing fish sandwiches and chips and authentic salsa. On a scale of 1-10 we would rate this resort and our expierience a 4. Look elsewhere for value and fun!

  • We really liked the Mandalay Bay. It was our first stay and we were very impressed with almost everything. The casino is large and spacious. Lots of tables and slots and good drink service, as well as cool pit bosses and dealers. The pools are great, and our room was amazing. Larger than most, and a giant plasma tv, and a smaller one in the bathroom, which consists of two rooms and is really big.The cons were few, but aggravating: The bar at the pool was pretty bad. The drinks are TERRIBLE...weaker than I've ever seen, and more expensive than anybody has a right to charge. The bartenders are tools, as well. Didn't see one smile on the whole 5 day trip. NO personalities, nor do they acknowledge repeat customers by saying hello. Kids. The second con was the lack of a lounge or pre-dinner type of bar with music. They have several bars, but all are generic and boring. (Although the bartenders at theses were super friendly, for the most part) We will stay again next year, but now we know to get drunk BEFORE going to the pool. haha!

  • The room was impressive, but the air conditioning SUCKED!!!! We call the front desk 3 times and the sent someone to work on it but it was never cooler in the room. I thought for the price we paid they might try to get us another room, but was never offered. I didn't see any of the slots paying off and the dealers were stuck up. We had a better time on Fenton street than we did anywhere else.

  • This place sucks, period. Slot machines are tight. Was invited to a couple slot tournaments there and they were boring. My slot host, Fu Mu Tran, is a knucklehead. This is the only casino that invites you to a tournament then charges you for your room. They charge a players' rate, but on a weekend it is still expensive. Luxor has the same wording in their offers but do not and have never charged me for my room. This place sucks!!!!!

  • Renovated room (suite) was dirty and had things that didn't work,cigarette burns,trash in drawers,newspapers magazines left behind.Both bathrooms had hair in them,three towels per bathroom and one had holes and stains.Mini-bar was in disaray.Moved to an older upgrade and the construction noise starting at 6AM was unbearable overhead and the housekeeping staff was loud right outside so it was no sleeping in.The adjoing room to older suite was nasty cigarette burns all over the entire room curtains,carpet.I probably would not stay here again. The pool and lazy river was good,food and drink service was slow if they remembered to bring it at all,an hour and a half to get burgers and they said thats average time and that to "order ahead" Better value in Vegas then this place

  • Our favorite place to stay in Vegas. The last couple trips have been the theHotel wing. Great rooms, very quiet and comfortable. The casino is open and airy, excellent restaurants with good variety, unique bars, lounge entertainment, big pool area, it has it all!

  • We stayed for 5 days at MB in July 2006, and will not stay again. The bed had a metal bar sticking out, which my husband hit his leg on (breaking skin). We tried calling to advise them of this safety hazard and could not get anyone, so we went down to the front desk---where we had to wait at least 15 min. In a nice, non-demanding way, we explained the unsafe situation and asked them come take a look (they refused and treated us like criminals)!! We were also charged for 10 hours of phone calls we did not make as we both have cell phones!!! They resolved this by saying they'd "only" charge us for high speed internet access instead. It was horrible--we travel a lot and have never been treated so poorly. Plus, their rooms are adequate, but certainly nothing special for the price. The pool area was hot, crowded, and the lazy river was dirty, scummy. They charged $20 to rent an inner tube! We would much rather stay at the Venetian!!!

  • AWESOME POOL! BEAUTIFUL ROOMS.

  • I would like to warn anyone planning a stay at Mandalay Bay to lock your valuables including medications in the safe – even if you leave the “Privacy Please” tag on the door. He left the room with the “Privacy Please” sign on the door so that no one would enter the room. He returned to find the sign hanging on the inside of the door, the room cleaned and 30 Oxy pain killers missing. He then spent his whole day trying to resolve this issue.(hopefully get the pills back). NO compensation was offered for his inconvenience. He was told compensation will be determined after the investigation is completed – around 2 to 3 weeks. I called the hotel to request the $17 room service be removed since he was forced to wait for claims and security to file his report. I was told that they could not credit the room service and that no compensation could be given until the investigation is completed. The attitude of this hotel makes the victim feel more like the criminal as if he is trying to scam them out of something – he is the one that will have to suffer through a week of pain since he will come up short on his meds this month. On a positive note, the food was awesome even the catered meals during my meeting. Check-in was painless except they had issues with my VISA and after asking what was taking so long I offered up another credit card (my credit card company did not find any issues with my card the next day when I called). The service in the Kona Café was the best in the hotel. The theft could have happened at any hotel but due to the lack of speediness and customer service to resolve the issue, I do not recommend this hotel.

  • One of the nicer hotels in Vegas. Super nice rooms.

  • I started out my week long stay with a Honeymoon suite. Found out the hard way that you don't want a honeymoon suite. They are located either next to the ice machine or next to housekeeping. I found out that Housekeeping is 24/7. So my first night I didn't sleep a wink since housekeeping was working from midnight to 4am. They kept me up all night. I could hear everything they were saying to each other and also I could hear every person that walked by my room. I called the front desk to complain about the noise that housekeeping was making. They apologized and upgraded me to an executive suite. The executive suite was situated better as it was at the end of the hall. My nights were now much quieter. The executive suite, for what it cost is not impressive at all. The room was a little bigger than a regular room. I would not stay at Mandalay again. I would consider THEHotel which has some really nice rooms. I don't like the location of Mandalay since it is at the end of the strip, I ended up taking a lot of cab rides everywhere. I've previously stayed at Rio Suites and those rooms were much cheaper. The cab rides are actually cheaper from Rio since it is just begind Caesars.

  • From here you can see the entire north strip if you get a strip view room! I love the sportsbook and the deli to the left of it. House of Blues CLUB is a must. It's a small venue and you can get up close and personal to your favorite bands. 80's nite on Fridays is great there too. Pass on the HOB restaurant, it's an overpriced Planet Hollywood/Hard Rock. The pool is my favorite in Vegas. Especially the wave pool. BONUS: Concerts in the wave pool, I saw Big Bad Voodoo Daddy in Late October in blazing sunlight with a cocktail. Concerts are great out there. Rumjungle is a waste, unless you are into trying to be super trendy and payin $15 cover then $7 for each drink.

  • One of our favorite hotels to stay at. Prices are not the lowest in Vegas. Clean, large rooms. Modern. I like the location being so near to Luxor and other hotels. Lots of new stores to shop in .

  • The best thing about this hotel is the pool. If you want to just lounge out at a bach style pool this is the place for you. They also have a variety of really fun and cool restaraunts there. Rum Jungle is always a good night club if you have never been either. This hotel is definitely one of my top 3 in Vegas!

  • We were told we were getting a "honeymoon suite". Now I'm not sure what that is supposed to be but our "suite" was no different than any other suite and when we asked about it after our arrival, we were ignored.

  • I am giving feedback on The Hotel at Mandalay Bay. The room was incredible! Most comfortable bed I've slept in which helped with a huge hangover 3 days into the trip. Also, the bathroom/shower features BATHE products which was a great touch. Bring your own dvd for the 42 inch plasma in the living room. Believe me, Bladerunner never looked quite as impressive as it did at The Hotel. Only downside was having to walk past the restaurant/coffee shop/lounge on the way to the casino...but that is splitting hairs. I'll be back in October to recharge my batteries for the holiday restaurant season. Oh yeah, the coffee shop had the Fred Flintstone-size blueberry muffin that lasted me until dinner...

  • My rating is focused toward the new tower additon known as THE hotel. The rooms are very large 900 SF +/-. Each contains two 42-inch flat screen TV's and a 13-inch flat screen in the bathroom. There is a half bath, and a glassed-in shower. The room also has a nice office setup for faxes and internet access. You cannot go wrong. I would also recommend going to Club Moorea. It is limited to 125 and it costs between $30 and $40 per couple to enter. The service is great...food, beverage, very comfortable lounges. Oh yes, it is also topless. Hip music, completes the atomosphere. The alternative is to go to the main pool area with hundreds of others fighting over chairs and complaining about drink service. It looked like a picture of hell to me, so we didn't bother to go. The only really odd thing about THE hotel, is that you have to enter through a parking garage (This is not a misprint). The parking garage is the entrance. All in all, THE hotel is a very afforadable alternative to The Four Seasons which is located on the oppoiste side of the property.

  • Our wedding package included a nights stay in a honeymoon suite, but we opted to book 2 additional nights as well. Upon check in we requested an upgrade, we were given an executive suite. The room was large, nicely decorated, clean, comfortable and had a great northern view. The bathroom is lovely and the jetted tub was heavenly! Definitely not the best suites in town, but they suited us just fine. Only complaints about MB is the slower than slow elevators in the hotel and parking garage, the property can be far too overcrowded on the weekends ~ both valets and the parking garage were full on a Friday night.

  • I'm rating only theHotel at Mandalay Bay. It was everything as advertised, separate bedroom and sitting room with a plasma tv. Also,1 1/4 baths. I was placed on the 4th floor which is just ok since it had a view of the parking lot. If you stay there, make sure you get a floor higher than the 6th. Otherwise you will be placed accross from the conference/meeting rooms and if there is an event going on, you're going to be sorry. There was a long check in wait (1/2 hour), but again I was arriving on a Friday (and checking in before check-in time). The hotel's elevator areas were not well designed. You have to go through a narrow passage to get the elevator banks. It's only an inconvience if there is a ton of people trying to get to the elevators, which happens more often than not in Las Vegas. The decore is contemporary of the lobby but could use some color. It's mostly black and white. Only the reception area has some splash of blue on the wall. It was probably an attempt to get some color into the hotel. I had a good time.

  • We went in November and the room was not too much bigger than an average hotel room. But the bathroom was HUGE. We had a plumbing problem with our shower but the came and fixed it right away and made sure we got extra soap and bath salts. Nice bathtub in the room also. The service was great. I would recommend it but the rates are always so high.

  • The rooms are awsome, the L shaped suites are beyond awesome. The junior suites are awkwardly appointed with the sofa near the foot of the bed. The bathrooms are extremely roomy and have plenty of room for your wife or significant other to spread her stuff out without getting in your way thanks to the dual sinks. The separate toilet room is a bonus that all hotels should consider. First rate all the way !!!

  • Let me just start with saying that maybe I expected too much. As soon as we arrive, we get poor service from the front desk. We had requested adjoining rooms since the family wanted to stay together. Given that we paid full price, I expected quality service, great accomodations, and to be happy. First, we had bad service from the front desk only to find out that our rooms were not adjoining when at the front desk, the clerk said it was. So we call to find out what went wrong and to request adjoining rooms again, and the customer service/front desk just blew us off, basically saying that we got a room--so we are basically lucky for that much and that it was not their fault that they could not give us adjoining rooms. Well, I asked if there was a reason that we were not able to get adjoining rooms (thinking maybe it was just because they were too lazy to do anything about it). Their explaination is basically that it was not their fault and that they could not help us. So I asked if there was anything they could do for us...get us better rooms, freebies, anything? Guess what...it's not their fault and will not provide further assistance. I was pretty upset because I expected better service, if not nice friendly staff who will try to help us with our situation. They were not even courteous. I really think they need to take "Customer Service 101". Okay so they already got on my bad side...next thing is that one of the room's lights were not working and it was facing a parking structure which made the room pretty dark. Okay so I don't mind leaving the curtains closed and not having a view regardless of how much I paid as long as the room is comfortable. Well, it was pretty dark and the lights don't work, so we had to call someone up to fix it. How the hell did the maid clean the room in the dark? Well, maybe she didn't. The handle of the shower did not work (broken -- probably by previous occupants who were pissed at Mandalay) and there was hair in the shower, ewwww gross!!! Anyways, moving on...we went to the pool, hoping it would be good...to be honest it was decent but nothing to rave about. The pools were small, the beach was small and you were not able to swim too far into it (well there was no where to go so how far can you swim?). The lazy river pool is nothing great either. Basically, it was BORING. I would not recommend going there. The lucky thing is that we got one room that was pretty okay...the decor was good, you can see a view of the pool, it was alright...so we gave that room to the elderly, so that they can at least enjoy their stay. Unfortunately, we will never go to Mandalay Bay again. If you don't believe me read the other reviews at tripadvisor.com.

  • I love this hotel. It's got such a good feeling when I'm inside. I love just walking around in there. The rooms are large and comfortable. Our room in the Fiji Wing had a GREAT view of the strip and we enjoyed falling asleep with the drapes open each night we were there. The bathroom is wonderful with a soaking tub and separate shower and double sinks. Our only problem with the bathroom was the marble floors. They are very slippery when you get out of the shower and have to hike arcross the bathroom with wet feet. Be careful! We haven't spent a lot of time at the pool as most of our visits have been in Winter, but the pool area is the best in town, IMO. We are big fans of Mandalay Bay. Sonya@travel2vegas.com

  • The room was great. Lots of space, a California King bed, two lighted closets, a 25" television in an armoire with drawers. Lots of cable channel choices though no premimum channels. A desk with a phone with a data port. Wireless internet also available. A divan by the window. The bathroom was killer. Two sink vanity, large soaking tub with jets (also bath salts!!), a separate shower, and the toilet is in its own room. Toiletries offered are a good grade. Some of the rooms are showing the wear and tear around the edges. Be sure to ask what view you are getting when you check in to avoid a view of the Happi Inn and the airport (unless of course, that appeals to you). The banks of elevators can be crowded at times. Easy to access the room elevators and the hotel is quiet, which is nice. Considering how far you have to walk at some hotels from the parking lot, this one is quite good.

  • I would have rated the rooms higher, but they are a notch below the Venetian. Bathrooms are very nice, I would have given them a "10" if the large tub would have had "jets" even without jets, the bathroom rates above the Bellagio's & the Venetian's standard bathrooms. The pool, simply the best in Las Vegas, bar none.

  • This hotel has the best rooms, facilities, and service I have experienced in Vegas.

  • The room was very nice but not great. The view was awesome but not all views are anywhere near as good as the room I had. The Bathroom was very nice and big and lots of free goodies. The pool looked to be great did not use. The Casino was very tight and the table games not for low rollers at all. The location was not real good but we had a Car so it was no problem. Overall glad I stayed there but would not make big effort to stay there again unless real cheap.

  • Hotel theme, 10! Room was smelly, bed was not near as big or comfy as the Monte Carlo(pillowtop). Bathroom was awesome, but not worth the $$$. Maid just walked right in without knocking:(... Check in/out took FOREVER!!!! Very quick at Monte Carlo by the way. Buffet is ALWAYS awesome, well worth the $$$. Slots are tight but not horrible. Staff seems ok, but not overly accomodating. Way too many richie snobs, but what do you expect??? Pool is a waste, wave Pool? Yeah right, don't waste your excitement here. Way overpriced for what you get. Parking garage is way the heck out of the way.

  • The hotel was great except everything is way overpriced, the wave pool is horrible, and the food is disgusting.

  • The service was great. They automaticly gave me a room on the 33rd floor with a fabulous strip view. The rooms were bigger than the standard rooms and the windows were ceiling to floor. However, the bathroom doorswas not fitted properly and there was a large opening.

  • Excellent property and the pool is incredible, but in general the service sucks. The clientele was mostly spoiled kids from L.A. when I was there. (Bad in my book, but it might be what you are looking for.)

  • Very nice property. The rooms are first class, pool beyond awesome, and the staff very friendly. My third favorite Vegas resort.

  • The room that I had was nice, but the view sucked. All I could see was a roof. The bathroom was the best that I have had in Vegas with a tub and bath stuff you throw in the water. Overall it was good except the sucky view.

  • The room looked great, however, our floor was wet and we called to ask for a different room. 2 hours later a man looked at the room and sent us a carpet dryer and said if that didn't work to let them know. I was on the go too much to have time to worry about it and the floor never dried. They should have moved us the second we had a complaint whether housekeeping had a chance to look at it or not. Also.. the wave pool is overrated.. there are barely any waves. I enjoyed MGM's pool much better.

  • A nice hotel but it just didn't do anything for me. Room was nice enough, but not what you get at the Venetian. The wave pool generates a wave about every 3-4 minutes or so, hardly the ocean. The river pool was intersting, though the water was cold. Consider, however, before making reservations, that shark exhibits & "fun" pools attract LOTS of kids. That's okay if you're with kids or don't mind the energy of children, but that tends to make the place more noisy. If you're looking for a tranquil place to hang out, it's not this pool and probably not this hotel.

  • A very beautiful, upscale enviroment. I couldn't beleive the poor service that takes place in the casinos. It took 1 hr and 45 minutes before a cocktail server or a change attendant came around. It wasn't something I expected on a saturday afternoon.

  • The pool is great, the service was excellent, & every request was met with a smile!!! I would go back tommorrow,

  • Great service, frienly staff something Bally's lost years ago. Please staf more people at check-in/out. Hotel food and room service is near, but not beyond, reproach. The staff at 3950 were outstanding, I never expected this from a hotel.

  • Incredible property. Rooms are very nice, the bathrooms are out of this world, and the pool is in a class by itself. By far one of the best places to stay!

  • Fantastic freindly service. Fast check-in and out. Room was great. Slots were very playable and actually paid off. Buffet was Not good. seafood was slimey and the other food I tried was tasteless. Rock Lobster was out of this world! best lobster I have had in a loooong time. Services for the GGP conferance was also 1st rate. Lunch for 800 in an hour was done with precision and the food was very good. I have been to 33 countries and most all of the states staying in over a 1000 hotels and this one rates right up at the top! Great Job!!!!!

  • This place is great,sure one of my favorites .Room are very nice ,bathrooms are beyonds !!!The tv was very small tho .

  • Though I prefer it's upstairs cousin (The Four Seasons), when I could not get a rate there that was practical I tried the Mandalay. Must say that I was very pleased. Room, staff, etc. were very good and the pool is awesome.

  • Good rooms. Great pool area. Teeming with children. Service is the real down-fall of this resort, along with their pricing which is completely out of line with what they offer. Agood hotel, but there is much better value to be had.

  • The pool is amazing!

  • This is what you expect at a "megaresort".The rooms are very nice and spacious with ceiling to floor windows.Make sure you ask for the tower facing the strip,as one of the two looks out on McCarren airport.The bathrooms are gourgeous with seperate tub and showers.Don't let the loction scare you it is easily accessible to the rest of the strip.

  • incredible experience, incredible place, never had heard of it before, it is THE BEST kept secret in Vegas.