Rate Vegas

On September 12 2005, RateVegas.com User wrote:

I went to Hugos Cellar Aug. 6 for my birthday with my girlfriend. From the moment we walked into the cellar until the second we left we treated like kings. Warm welcome with a rose and couple drinks served up immediately. The salad was good, but definitely not as good as the well prepared food. Swordfish was delicious, same with the rasberry chicken. Service and food was flawless!

On August 11 2005, RateVegas.com User wrote:

What a dump. Our carpet had stains, our furniture had stains and the hallway ourside our room wasn’t cleaned the whole time we were there, a whole week!

On December 07 2004, RateVegas.com User wrote:

Service was smug. Never met anyone friendly here. Wine list was horrible and small. No good wines to chose from. My crab dish was canned shredded crab. Tasteless food. The only thing going for it was the salad cart. Maybe we’re just spoiled but didn’t feel like we were treated very well here.

On May 28 2003, lzcutter wrote:

Want old Vegas charm in an old Vegas setting, this is the place. Located in the 4 Queens, Hugo’s has been around longer than many of the hotels currently on the Strip. Each lady is given a red rose when you are taken to your table. Food is prepared table side and down with flair. The staff is knowledgeable and attentive. They will not rush you through a meal. Very romantic atmosphere. A true Vegas original in a town that is losing them daily.

On January 07 2002, RateVegas User wrote:

My husband and I had a dinner at Hugo’s Cellar on Dec 31. It was not what we had expected at all. What a disaapointment!
It seems that the restaurant allocated a very short time slot for a dinner sitting. We came and had been shown to our table right away. We ordered drinks, and the drinks arrived very prmptly. So far, so good. But from that moment on, all had been rushed to a comical degree.
The soup arrived so fast that we have not had time to finish our drinks. And beleive me, we did not linger. No one asked us to select wine to go with our meal, so I had to drink a sweet Cosmopolitan with my soup and salad, In fact, we had to remind our waiter about wine. The salad waiter arrived before I had finished my soup, so I had to rush with that course. Before we finished with our salads the main course was brought to our table. It was really annoying. The main course was huge and somewhat indifferently prepared. I do not understand why the chef decided on such a huge portion, if the customer had not been given time to eat it. It was a heavy meal. By the time we ate about half of our main course, the desert had been brought to the table. And it was a heavy desert. If we were to eat that desert we would have needed some time break between the main course and the desert. But, alas, we had to get out and free the table for next customers.
Hugo’s Cellar is not a cheap place, but it gives a new meaning to the term “fast food”.
I read good things about Hugo’s Cellar, and have chosen this restaurant for our New Year romantic dinner. Well, it was a bad choice.
Maybe it is a good place on a slow evening, but I will never know it because we will not go back to this restaurant.

Sofia

On January 05 2002, RateVegas User wrote:

We were at Hugo’s on 12-27-01 around 8:30pm as allways the food was very good. I have been to Hugo’s four other times and the service from everone has been great! well this time was not the same. I had was with my wife and twin daughters, boyfriend and husband. The six of us set at a coner back table, Jeff was the waiter that served us. Now I know to some people that this might not be a big deal butt some of us like stake with A-1 well we asked for this as soon as we recived our stakes 10 minutes later asked again, still no A-1 asked the other wait person (sorry don’t recall his name)5 minutes later asked Jeff why we could not get any A1 and his response was he would get right on it. This is about the time in a meal when you start looking at ordering something for dessert. My question is why is it so hard to get a bottle of A-1 at a stake house? I did talk with Helen on our way out, she agreed that type of service was not acceptable and would look in to it. Jeff should look at each persons needs,or maybe Jeff should look at another job. After all you expect a little more form Hugo’s because it does cost more to eat there. Our total bill for this meal was over $400.00

On June 20 2000, RateVegas User wrote:

Top-notch in every respect. Impeccable service and excellent food. Romantic atmosphere in old-time Vegas setting. They do it right here. Steaks, seafood and chicken.